Come join us for a workshop on how to set meaningful and measurable objectives and Key Process Indicators (KPI) as well as how to conduct effective management reviews including how to assign actions and follow up on actions to maximize the effectiveness of your QMS

Date: Wednesday March 27th, 2019, Time: 8:30 am – 11:30 am, Cost:  $150/person

Location: Arizona Commerce Authority, RevAZ

Parking instructions provided upon registration

118 N 7th Ave, Suite 400, Phoenix, Arizona,  

Agenda: Continental Breakfast 8:30 am – 9:00 am

Workshop 9:00 am – 11:30 am

·        Overview of Objectives and Management Review Sections of ISO 9001:2015 (and AS9100D)

·        How to set measurable objectives

·        How to define Key Process Indicators (KPI)

·        How to conduct effective Management Reviews

·        How to track actions

Handouts include hard copy and electronic copies of a Management Review Agenda Form and KPI Tracking Spreadsheet